All Systems Operational
Show My Homework Website   ? Operational
iOS & Android Apps   ? Operational
Reports   ? Operational
Single Sign-on: Active Directory   Operational
Single Sign-on : Google   Operational
Single Sign-on: Office 365   Operational
Single Sign-on: RM Unify   Operational
Help Centre   ? Operational
Notification Emails   ? Operational
Text-to-Speech Service   ? Operational
Data Importers - Groupcall   ? Operational
Timetables   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 21, 2019

No incidents reported today.

Jan 20, 2019

No incidents reported.

Jan 19, 2019

No incidents reported.

Jan 18, 2019
Resolved - This incident has been resolved.
Jan 18, 08:53 GMT
Monitoring - Our engineering team has managed to implement a workaround for the issues we are experiencing with Amazon Web Services. The slow loading should now be remedied but we will continue to monitor the situation moving forward.

This is an interim solution on our end to allow Amazon the time to resolve the root cause of the problem.
Thank you for your patience we apologise for any inconvenience caused.
Jan 17, 14:38 GMT
Update - We are continuing to work on a fix for this issue.
Jan 17, 12:54 GMT
Identified - We have confirmed that the increased error rates and slow page loads are unfortunately caused by Amazon Web Services (AWS), the hosting platform that we use to distribute Show My Homework.

We would like to apologise for any inconvenience caused this morning. To alleviate these problems we are now in the process of reconfiguring our application to work around the affected parts of Amazon's system until they are able to fully resolve their issues.
Jan 17, 12:47 GMT
Investigating - We have identified that some pages of the Show My Homework website are loading slower than expected. Our engineering team are investigating the root cause of the problem. We will post updates here as they become available.
Jan 17, 09:44 GMT
Jan 16, 2019

No incidents reported.

Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.